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Part of my job here at the silicone swag factory / think tank / aquarium where the fish are wristbands / corporate offices is to take incoming phone calls from our VIP's. These VIP's are noneother than our loyal, awesome, amazingly creative customers.
I've noticed a certain question that keeps popping up and, quite frankly, I just don't understand it. The query goes as such: "Sean, what's the character limit on your wristbands?" When I hear this question, my mind turns into a New England winter blizzard. I see big, fat snow flakes cascading down all around me. There isn't a single sound in this white world. I'm completely and utterly lost in this mental snowstorm. It's paralyzing, incomprehensible, and I fear if I keep hearing this puzzling question, my mind might get frost bite.
So who's to blame for my frigid and frightful phone experience? It's certainly not you, loyal customer. It's our competition. They, for some reason known only to them, decide to limit the amount of characters you can use in a design. And when you want to exceed that certain number of characters, they try to charge you more for it.
I'm here to tell you this right now: adding extra characters should not cost more. There is no added work, there is no added materials. There is no actual reason for charging more or limiting a customers design. When one of our competitors tries to jack up the price because you want 25 characters instead of 20, all they're really doing is taking advantage of you. They're trying to sell you, in the wise words of sesame street, "A bag of air."
So next time you've got a long-winded design, come to us first. We'll take care of you, my friends. We promise!