We know delivery deadlines are important on every order. But this goes double for a wristband made specifically for an event. If you have a delivery deadline in mind, please be sure to let us know at the time of order using our Important Date Calendar.
If you select a date on this calendar and we miss your event deadline, we’ll refund your custom order 100%. We’ll even pay for your return shipping!
This guarantee covers most scenarios, but there are limited situations in which this guarantee would not apply. Here is the short list of scenarios that would negate the guarantee:
- Wristband Bros can not be held responsible for delays due to weather, disasters, supply chain disruption, or any other uncontrollable shipping “act of god” circumstance.
- Wristband Bros can not be held responsible if your shipment is attempted for delivery on time and you do not make proper considerations to receive it.
- Wristband Bros can not be held responsible for delays due to the customer providing an incomplete or invalid delivery address.
- Wristband Bros can not be held responsible for delays relating to a lack of responsiveness from the customer during the proof approval process (when applicable).
And that’s it. In all other circumstances, if you’ve selected an important date on our Important Date calendar during checkout, your item is guaranteed to be delivered by that date or you become eligible for a full refund. It’s that simple!